Return Policy
Return Policy
We want you to love your purchase! If you're not completely satisfied, we're here to help.
Returns
- You may return most new, unused items within 30 days of delivery for a full refund.
- Items must be returned in their original condition and packaging.
- Proof of purchase (order confirmation or receipt) is required for all returns.
Refunds
- Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5–10 business days.
Exchanges
- We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at info@irfarm.com
Return Shipping
- You will be responsible for paying for your own shipping costs for returning your item unless the return is due to our error (you received an incorrect or defective item).
- Shipping costs are non-refundable.
How to Initiate a Return
To start a return, please contact us at info@irfarm.com with your order number and reason for the return. We’ll provide further instructions.