Terms and Conditions

Last Updated: September 2026

Welcome to IR Farm. These Terms & Conditions govern your use of our website, products, services, customer support channels, and official social media platforms.

By accessing irfarm.com, placing an order, contacting IR Farm, or using our services, you agree to these Terms & Conditions. Please read them carefully before using our website or services.

1. About IR Farm

Business Name: IR Farm

Website: https://irfarm.com/

Email: irfarm786@gmail.com

Phone: +92 300 0698466

WhatsApp: https://wa.me/+923000698466

Address:
Mianwali Road, near Malik Hospital,
Sargodha, Punjab 40100,
Pakistan

Business Hours: 9:00 AM – 8:00 PM, 7 days a week

IR Farm operates in Pakistan and provides agricultural products, farming-related information, ecommerce services, and customer support for farmers and agricultural buyers.

Official IR Farm Social Media Accounts

YouTube: IR Farm on YouTube
Facebook: IR Farm on Facebook
Instagram: IR Farm on Instagram
TikTok: IR Farm on TikTok

2. Acceptance of These Terms

By using the IR Farm website, placing an order, or contacting us through any official channel, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with these terms, please discontinue use of the website and related services.

3. Products and Services

IR Farm may offer agricultural products and related services, including seeds, fertilizers, micronutrients, crop-protection products, machinery, irrigation products, tunnel-farming products, farming information, and customer guidance.

We aim to provide accurate and useful product information. However, product packaging, appearance, labeling, specifications, availability, or manufacturer information may occasionally change.

Customers should always review the label and instructions supplied with the actual product before use.

4. Product Pricing and Availability

All products are subject to availability.
Prices may change without prior notice.
Online stock information may occasionally differ from actual stock availability.
Promotions and discounts may be changed or discontinued when applicable.

If a product becomes unavailable after an order has been placed, IR Farm may contact the customer regarding a replacement, adjustment, or cancellation.

5. Orders

Customers are responsible for providing complete and accurate information when placing an order, including:

Name
Phone number
Delivery address
City or delivery location
Relevant order details

IR Farm may contact the customer when additional information or order confirmation is required.

IR Farm may cancel or decline an order where reasonably necessary, including in cases of:

Product unavailability
Incorrect pricing or listing information
Incomplete or inaccurate customer information
Payment issues
Suspected fraudulent or abusive activity
Delivery limitations

6. Shipping and Delivery

IR Farm uses courier and logistics providers to deliver orders to supported locations in Pakistan.

Delivery times may vary depending on factors such as:

Customer location
Courier operations
Weather conditions
Public holidays
Operational delays
Other circumstances outside IR Farm's reasonable control

Customers should provide a correct delivery address and an active phone number to help avoid delivery problems.

Customers are encouraged to check their parcel after delivery and contact IR Farm promptly if there is a problem with the order.

7. Payments

IR Farm may offer different payment methods depending on availability, order type, customer location, and supported payment services.

Customers are responsible for providing valid payment information and completing payment according to the selected payment method.

Payments processed through third-party providers may also be subject to the provider's own terms and privacy practices.

8. Returns, Refunds and Exchanges

Returns, refunds, and exchanges are handled according to IR Farm's applicable Return and Refund Policy.

Eligibility may depend on factors such as:

Product condition
Original packaging
Proof of purchase
Reason for the return or exchange
Whether the product is damaged, defective, incorrect, or has been misused

For complete conditions, please read our Return Policy.

For order-related assistance, customers may contact IR Farm at +92 300 0698466.

9. Agricultural Information and Guidance

IR Farm may provide farming tips, crop information, educational articles, product guidance, videos, and other agricultural information through the website and social media platforms.

Agricultural performance and crop results may vary depending on factors including:

Climate and weather conditions
Soil type and soil condition
Water availability and quality
Crop variety
Crop growth stage
Pest and disease pressure
Application method
Farmer practices
Regional conditions

General agricultural information provided by IR Farm should not be treated as a guarantee of a particular crop result, yield, profit, or performance.

Customers should follow product labels, manufacturer instructions, and appropriate crop-specific guidance before applying agricultural inputs.

10. Product Use and Safety

Customers are responsible for using agricultural products according to the product label, manufacturer instructions, applicable safety precautions, and appropriate agricultural practices.

Products should be stored, handled, mixed, applied, and disposed of responsibly.

If exact dosage, compatibility, crop suitability, or application guidance is required, customers should contact IR Farm or an appropriate agricultural professional before use.

11. Website Information

IR Farm aims to keep website information accurate and up to date. However, occasional errors or outdated information may occur in:

Product descriptions
Prices
Product images
Specifications
Availability
Stock information

IR Farm may correct or update website information when an error or outdated detail is identified.

12. Intellectual Property

Unless otherwise stated, original IR Farm content—including website text, branding, logos, graphics, original images, videos, guides, and other original materials—is owned by or licensed to IR Farm.

Users may not copy, reproduce, republish, distribute, modify, or commercially use IR Farm-owned content without permission, except where permitted by law.

Third-party trademarks, brand names, manufacturer information, and other third-party materials remain the property of their respective owners.

13. Acceptable Use

Users agree not to:

Use the website for unlawful or fraudulent purposes
Attempt unauthorized access to the website or its systems
Interfere with website security or functionality
Submit false, misleading, malicious, or harmful information
Misuse IR Farm content, services, or communication channels
Attempt to disrupt or damage the website

IR Farm may restrict access or take appropriate action where misuse of the website or services is identified.

14. Third-Party Services and Links

The IR Farm website may use or link to third-party services, including:

Shopify
Courier and logistics providers
Payment providers
Social media platforms
Analytics and marketing services
Other external websites or tools

Third-party services operate according to their own terms, privacy policies, and business practices.

IR Farm is not responsible for the independent content, policies, or practices of third-party services that it does not control.

15. Limitation of Liability

To the extent permitted by applicable law, IR Farm will not be responsible for indirect or consequential losses arising from circumstances outside its reasonable control, including:

Courier or delivery delays
Website interruptions
Third-party service failures
Incorrect use, application, or storage of products
Agricultural outcomes affected by environmental or farming conditions
Technical interruptions

Nothing in these Terms & Conditions is intended to exclude any rights or responsibilities that cannot legally be excluded under applicable law.

16. Privacy

Your use of the IR Farm website and services is also subject to our Privacy Policy.

Please review our Privacy Policy for information about how personal information may be collected, used, shared, and protected.

17. Changes to These Terms & Conditions

IR Farm may update these Terms & Conditions when necessary to reflect changes in our website, products, services, business practices, technology, or applicable requirements.

Updated Terms & Conditions will be published on this page with a revised "Last Updated" date.

Continued use of the website after updated terms are published means that the revised Terms & Conditions will apply to future use of the website and services.

18. Contact IR Farm

If you have questions about these Terms & Conditions, an order, a product, or an IR Farm service, please contact us:

IR Farm
Mianwali Road, near Malik Hospital
Sargodha, Punjab 40100
Pakistan